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Rod Austin

Working With AI: A Business Owner’s Guide to Strategic Research and Decision-Making in 2025

July 23, 2025

Every growth-minded company now competes in a world where AI can turn months of research into minutes of insight. But the winners won’t be those who simply “use” AI. They’ll be the ones who collaborate with it, treating advanced platforms as strategic partners while keeping human judgment at the center.

This guide shows business owners how to transform platforms like ChatGPT Projects and Perplexity Spaces into repeatable engines for insight, strategy, and executive decision-making.

The New Research Reality

About 10% of U.S. consumers already use generative AI as their primary search tool, with projections showing this could reach 90 million people by 2027. In the enterprise world, platforms have evolved from single-prompt novelties into structured workspaces with deep research capabilities and file integration.

The shift matters because AI models now synthesize answers rather than just rank links. Your visibility depends on being a trusted source in the model’s knowledge base. The same logic applies internally: when your proprietary files, feedback, and analytics live inside an AI workspace, executives can query strategic questions in real time instead of hunting through scattered drives.

Five Core Principles for Human-AI Collaboration

1. Keep Humans in the Loop, Always Humans must oversee data validation, resolve ambiguities, and make final judgments. This corrects AI errors and reduces bias over time.

2. Use Iterative Prompting Start broad, then drill down. Move from exploration to granular analysis through multiple rounds of questioning.

3. Provide Entity-Based Context Give AI specific information about your brands, products, and KPIs rather than vague keywords. This aligns with how language models understand concepts.

4. Blend Multiple Data Sources Combine customer feedback, competitive research, and internal metrics for richer insights.

5. Demand Transparent Validation Every AI output must link back to source files or URLs so humans can verify the reasoning.

Platform Spotlight: ChatGPT Projects

ChatGPT Projects create smart workspaces that group conversations, instructions, and files into containers that maintain context across weeks of strategy work.

Key Features:

  • Deep Research Agent: Produces analyst-level briefings in minutes with web and file synthesis
  • Enhanced Memory: References prior conversations within the project (Pro/Enterprise)
  • File Integration: Handles PDFs, spreadsheets, images; enterprise connectors to SharePoint, Drive, Dropbox
  • Voice and Canvas Modes: Enables hands-free brainstorming and multi-format drafting
  • Enterprise Security: SOC 2 Type 2, SAML SSO, role-based permissions; data excluded from training by default

Platform Spotlight: Perplexity Spaces

Perplexity Spaces merge uploaded files with live web search, creating hybrid knowledge hubs that deliver insights from both internal and external data in a single query.

Key Features:

  • Custom Instructions: Apply consistent analytical frameworks to all conversations in a Space
  • Collaboration Tools: Invite contributors or viewers; share specific threads
  • Model Selection: Choose GPT-4o, Claude 4, or Mistral Sonar per Space
  • App Connectors: Sync Google Drive, SharePoint, OneDrive files automatically (Enterprise)
  • Citation-First Design: Every answer shows numbered sources inline for audit trails

Your End-to-End Workflow

1. Define Your Strategic Question Example: “Should our $2B credit union enter SMB invoice financing or high-net-worth advisory within three years?”

2. Create Dedicated Workspaces Set up both a ChatGPT Project and Perplexity Space, pre-loaded with:

  • Historical financial data (CSV)
  • Customer satisfaction surveys (PDF)
  • Competitor analysis (Excel)
  • Market forecasts (PDF)

3. Set Custom Instructions

Act as a senior strategy consultant.
Reference file names and pages when citing numbers.
Consider regulatory risks for credit unions.
Format outputs as:
• Insight
• Evidence  
• Action Recommendation
Limit responses to 400 words.

4. Start with Baseline Prompts

  • “Summarize current profitability drivers across our loan classes”
  • “Identify top three unmet needs among high-income members”

5. Iterate and Drill Down For each insight:

  • Ask the model to score confidence (1-10) and list assumptions
  • Challenge high-impact, low-confidence statements with follow-ups
  • Upload new data to fill evidence gaps

6. Human Validation Gate Managers verify data sources, correct faulty interpretations, and tag validated outputs.

7. Decision Modeling Use chain-of-thought prompting:

Develop a decision tree comparing invoice financing vs. advisory.
List critical uncertainties, probability ranges, and NPV per branch.

8. Generate Executive Briefs Use ChatGPT Canvas for deck drafts; pull Perplexity citations for references.

9. Archive and Learn Lock workspaces; export decision logs for governance audits.

Advanced Prompting Techniques

Recursive Self-Improvement: Have the model critique and revise its own drafts across 3-5 passes to elevate analytical rigor.

Chain of Thought: Force step-by-step reasoning before answers to reduce hallucination risk.

Few-Shot Role Conditioning: Provide 2-3 example Q&A pairs to anchor the desired style and format.

Iterative Refinement: Adjust prompts after each output review to converge on precise insights.

Human Validation Framework

Stage AI Role Human Role Checkpoints
Data Intake Parse and index files Verify accuracy and labeling Source authenticity confirmed
Synthesis Generate insights Check for bias and context misses Confidence <7 triggers review
Recommendations Propose actions with rationale Evaluate feasibility and compliance Legal/regulatory sign-off
Monitoring Summarize KPI changes Interpret anomalies and override Quarterly audit reviews

Data Ingestion Best Practices

Customer Surveys: Upload CSV files directly; ChatGPT recognizes column headers automatically.

Competitive Analysis: Upload PDFs to Spaces; Perplexity’s OCR extracts tables seamlessly.

Financial Charts: Use screenshots with alt-text; vision models interpret trends effectively.

Meeting Transcripts: Convert audio to text first; enables sentiment and theme extraction.

Real-World Case Study: $2 Billion Credit Union

The Challenge: Facing deposit stagnation, leadership needed strategic direction fast.

The Process:

  • Created ChatGPT Project “Strategic Liquidity 2025” with five years of call reports, branch P&Ls, and member feedback
  • Used Deep Research to compare competitor CD offers vs. high-yield savings
  • Applied iterative prompts to uncover an overlooked segment: Gen Z gig workers

The Outcome:

  • Identified gap in early-paycheck advances with projected $14M annual fee income
  • Board approved strategy pivot in six weeks, 50% faster than previous cycles
  • Post-launch NPS rose 12 points; deposit inflows beat baseline by 8% within two quarters

Key Performance Indicators

AI Citation Accuracy: Aim for ≥95% of AI statements linked to valid sources.

Decision Cycle Time: Target <45 days from first prompt to board approval (down from typical 90).

Human Override Rate: Keep <20% of AI recommendations rejected post-validation.

Productivity Uplift: Achieve 25% reduction in research time (matching Microsoft Copilot studies).

Common Pitfalls and How to Avoid Them

Hallucination Under Data Scarcity: Provide examples and force citation checks.

Over-Automation: Maintain human approval gates for consequential decisions.

Regulatory Blind Spots: Prompt AI to list relevant regulations before recommending actions.

Data Leakage: Use enterprise plans with training opt-out and encryption at rest.

What’s Coming Next

Agentic Workflows will evolve from single prompts to multi-agent coordination, with separate AI agents for risk, finance, and marketing working together.

Embedded Decision Graphs will connect AI outputs directly to live dashboards, updating projections in real time.

Generative Engine Optimization will become board-level priority as AI increasingly surfaces competitor products by default.

AI Literacy Training should expand to every strategic planning session, as ROI variance correlates directly with adoption depth.

Your Action Plan

  • Pilot Phase: Test dedicated AI workspaces for one strategic question per quarter
  • Training: Educate executives on iterative prompting and validation frameworks
  • Budget: Allocate $25-50 per user per month for workspace connectors and governance tools
  • Organization: Establish cross-functional AI Centers of Excellence to refine best practices

When business leaders learn to work with AI rather than simply use it, they unlock a powerful multiplier for insight, speed, and strategic clarity. The question isn’t whether AI will transform how you make decisions. It’s whether you’ll lead that transformation or be left behind by it.


Ready to Transform Your Strategic Decision-Making?

Implementing AI-powered research and decision-making frameworks can seem overwhelming, but you don’t have to navigate this transformation alone. At Growthority, we specialize in helping business leaders harness the full potential of AI collaboration tools to accelerate growth and improve strategic outcomes.

Whether you need help setting up your first AI workspace, training your team on advanced prompting techniques, or developing a comprehensive AI strategy for your organization, we’re here to guide you every step of the way.

Request a free consultation today and discover how AI can become your competitive advantage in 2025 and beyond.

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